Creation of User-Centered Reports for Patients and Medical Professionals

Systematic approaches for presenting medical information to seniors have not been widely explored and published. Prior to incorporating a mobility and physical functioning measure into clinical practice, meaningful and understandable reporting formats were needed for patients. It was important for seniors with varying educational and cognitive levels to understand the information.Testing was conducted in three phases with 28 participants in the final phase. Volunteers included seniors with a broad range of physical functioning. Focus groups and interviews evaluated prototype reports using several presentation styles, graph orientations, and levels of detail/abstraction. Ease of incorporation into both paper and electronic medical records was also considered. The final product reflects the preferences of the older participants as well as design constraints and consideration for how the reports would be presented in paper and electronic format. To maximize health literacy, all medical reports would benefit ...