Leaders' fairness and followers' conflict handling style: The moderating role of need for cognitive closure

Purpose – The present paper aims to identify an important moderator of the effect of leader's fairness on the conflict handling style adopted by followers. Based on the uncertainty management model the authors hypothesize that the motivation to reduce uncertainty, reflected by individual differences in need for cognitive closure, moderates the use of constructive conflict handling style as a response to variation in leader's perceived procedural fairness.Design/methodology/approach – A correlational study was conducted on a sample of 175 Italian public employees. Each participant filled out a questionnaire. Data analysis was carried out performing a series of multiple regression analyses.Findings – Consistent with previous research, regression analysis showed that perceived leader's fairness promoted a more constructive approach to manage conflict with leaders. More importantly this relationship was stronger under high rather than low need for cognitive closure.Practical implications – Present results sug...