The Effect of Telemedicine on Patients’ Wellbeing: A Systematic Review

This study aims to systematically review the effectiveness of telehealth platforms on patients’ wellbeing and health services. Telemedicine has become an increasingly popular option for long distance/virtual medical care and education. We performed an analysis of 64 documents published during 2000-2020 with the aim of systematically analyzing the effect of telemedicine on patients’ wellbeing. The procedure used is a bibliometric method to evaluate the productivity of scientific outputs quantitatively. The results demonstrate that telemedicine has evolved through different research steps that began with telemedicine as just a communication medium to complement traditional services, to a technology of automation and decision tools that expands the scope and range of health services. This study thus contributes to a greater and more detailed understanding of the current research trends in this new and stimulating field of research. The study also helps decision makers to develop a better understanding of the current landscape, demonstrating the utility of telemedicine in various patient populations and the impact of these technologies on patient satisfaction.JEL Codes: M15, O32, O33