태권도원의 효율적인 운영관리를 위한 AHP 분석
2015
This research was to explore the Priority Order of Efficient Management Factors in in Taekondowon through AHP Method and thus, provide fundamental information for Taekondowon. For this purpose, the Delphi survey was carried out by six gurus and an hierarchy structure was established with agreed survey questions in the fourth round. Based on this, pair-wise comparison questionnaires were developed. The research targeted sports-related works and Taekondowon staff. Through a consistency test, samples with the lack of reliability were excluded and SPSS WIN Ver. 21.0 and Microsoft Office Excel 2010 were used for data process. The following results came from the research. The priority order in evaluation field was a operation management, facility management, service management and promotion management. A private enterprise sector investment in operation management among evaluation items, utilization of facility space in the facility management, customer satisfaction operating in the service management, and effort to dig the customer in the promotion management were occupied in a top rank.
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