Retos estratégicos en la fidelización de los colaboradores post pandemia
2021
It is important for organizations to have people who more collaborators are individuals who see the organization as part of their family, which provides a better quality of life not only to the person himself, but to an infinite number of individuals that is society.
But this vision is achieved to the extent that the organization has a strongly built organizational structure, on which a loyalty of the collaborators is contemplated with a holistic view of what they represent. In times of crisis, the collaborators of the organizations are a large part of those who suffer due to the loss of employment that must be considered at such times, the organizations must carry out dismissals due to the low and / or almost zero levels of demand. And this is how they must work aligned and hand in hand with the same collaborators to achieve those loyalty processes that further generate that robust structure within the organization. Thus, achieving better levels of attention and service by collaborators towards internal and external clients, notably improving results at the organization level on objectives and improvements in quality. Obtaining as such a more positive perception of the organization compared to the commitment to its collaborators. This essay initially brings up some important points about pandemics at a historical level, what their impacts have been and how, at a general and current level, these moments of crisis have generated controversy and uncertainty in the daily work of organizations, generating within them and for their managers concerns such as Are organizations prepared to strengthen the loyalty of their collaborators after a confinement crisis due to a pandemic? The essay presents an analysis of how this current situation has been assumed at a general level, it includes an unstructured survey, carried out on a group of people without any type of association, where it is intended to appreciate an aspect such as what a person would do afterwards. pandemic, analyzing their current employment situation and level of study. Giving as conclusion the importance of the plans and programs for the collaborators that the companies give to contemplate to achieve their objectives and also achieve a greater loyalty of them after a crisis as general as the pandemic.
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