Assessing the Relevance of Media Synchronicity Theory to the Use of Communication Media in the AECO Industry

Recent developments in technology, such as building information models (BIMs), immersive displays, and mobile computing tools, have enabled changes in the means and locations of communication throughout the building architecture, engineering, construction, and operation (AECO) industry. This paper presents the findings from an exploratory study regarding the planning of physical media for effective communication in conjunction with the developments in BIM use. While literature shows that there has been noticeable impact of physical media on communication, there has been little evidence of consistent and thorough planning and evaluation of media for investment or project level planning. The exploratory study identifies media synchronicity theory as a starting point for identifying the media needs by task for more effective planning of communication, as well as potential considerations unique to the AECO industry. The paper concludes with studies which have begun for planning more specific applications for ...