Students Perception about Counselors Communication Skills: The Differences Based on Gender and Grades in Junior High Schools
2020
Individual counseling services which are not in line with the procedures
and goals may lead to students’ negative perceptions. To know this, there
are several dimensions to be examined whether the services have been in
line with the procedures or not, such as listening skills, techniques used,
goal setting, and others. Regarding these preliminary findings, this study
aimed at describing students’ perceptions of individual counseling services
provided by counselors in Semarang, Indonesia and its differences in terms
of counselor communication skills based on genders and grades. Survey
method with cross-sectional technique (n=709) was employed to
investigate this issue. To determine students’ perception of the
implementation of individual counseling by the counselor, the authors
used MANOVA and multidimensional descriptive analysis. The findings
showed that according to gender, male students had lower perceptions of
the individual counseling given by counselors than female students.
Further, differences in perceptions based on grades are also discussed in
this article.
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