The “Crowd-factor” in connective action: comparing protest communication styles of Thai Facebook pages

ABSTRACTThis study draws on theories of connective action and actualizing citizenship norms to explore online protest communication styles in hybrid social movements. We use a most-similar case comparison within a singular instance of large-scale anti-government mobilization in Thailand to investigate whether crowd-enabled elements of movements privilege a more “self-actualizing” communication pattern and how they interact with more formally organized movement elements. The results of a qualitative and quantitative content analysis of the posts of two Facebook pages are mixed, but do show that crowds use different language and – to an extent – more actualizing communications. They align their agenda with that of more formal social movement organizations, rather than steering away from them. This agenda-alignment is heightened during times of high-intensity and high-stakes mobilization. These results clarify the intertwinement of crowds and organizations in hybrid movements and suggest new avenues to measu...