Better Pairing of Providers and Tools Development of an Emergency Department Information System using Cognitive Engineering Approaches

Health IT systems are often designed without a sufficient understanding of the clinical activities they are intended to support; thus desired benefits in quality of care, safety, and efficiency may not accrue. We present the second part of a multi-phase study which utilizes cognitive systems engineering (CSE) methods to design and test novel user interfaces for a hospital emergency department (ED) information system. Using the work domain analysis results from phase one, display components were developed for a system which can better support work activities and information needs of ED clinicians and staff.