Orchestration of an Ecosystem of Digital Innovation in Public Sectors

The concepts of innovation and business ecosystem are common both for academics and practitioners, but rarely the perspective of policymakers is taken into account. This study describes how a governmental organisation was able to become the hub of an ecosystem of digital innovations in healthcare settings. The longitudinal research mixes a co-authorship network analysis with the study of the policy mix that the region adopted over time. Results highlight the relevance of platforms and the selection of standards as key elements for the success of ecosystem creation and orchestration. Furthermore, they highlight the need to adopt policy instruments targeting processes characterised by increasing complexity.