Old Web
English
Sign In
Acemap
>
Paper
>
Quality improvement through customer satisfaction benchmarking : manual for customer satisfaction surveys
Quality improvement through customer satisfaction benchmarking : manual for customer satisfaction surveys
2001
Chan, Cheung Ming, Alfred
Chan, K. H., Raymond
Kwok Lit Tung
Kai-man Fung
Keywords:
Loyalty business model
Quality management
Business
Customer satisfaction
Marketing
Benchmarking
Service quality
Process management
Correction
Source
Cite
Save
Machine Reading By IdeaReader
0
References
0
Citations
NaN
KQI
[]