An Empirical Study of Clearing and Forwarding Agent’s Expectations and Satisfaction on Service Quality of Ports and Forwarding Agents-An Investigation in The Indian Context
2018
Procedures of import-export in India are very intricate and time-consuming. So, every importer or the Exporter will avail the amenities of carry and forwarding agents; who are knowledgeable in the customs and shipment processes. The Shipping Industry
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