Nurses' Organizational Trust and Intention to Continue Working at Hospitals in Turkey

Abstract Background Nurses are important staff members and a key occupational group with fundamental responsibilities in meeting changing health care needs and realizing organisational objectives. Increasing nurses' trust in their institutions and their willingness to work there in the long-term should therefore be a priority for health care managers. Purpose The aim of this descriptive study was to investigate nurses' organisational trust and intention to stay. Method The sample comprised 265 nurses working at three general acute care hospitals in Turkey. Data collection instruments were a Nurses' Data Sheet and the Organisational Trust Scale. Percentage, min–max, and median were computed, and the chi square test, Mann Whitney U test, and Kruskal Wallis test were used for the analysis. Findings Nurses' trust in their current institution was low and their trust in their colleagues was high. The trust levels of nurses who were satisfied with their current institution and who intended to continue there was high. Discussion and conclusions These results demonstrate the importance of gaining the trust of the institution's nurses and retaining them to ensure that they provide effective and safe care. Interventions are therefore needed to increase nurses' and all other employees' trust in the manager, colleagues, and institution, and to improve their satisfaction with the institution, to ensure they continue to work in the same institution.