Digitalna pismenost in reševanje problemov v tehnološko bogatih okoljih

Rapid development and progress, as well as the growing presence of information and communications technologies dictate the need for more highly developed digital skills in individuals. The paper focuses on the concepts of digital skills and problem solving in technology-rich environments. It examines these on the basis of empirical data obtained in the international study PIAAC. The introductory part presents an overview of the literature and the results of previous research in the field of measurement of digital skills, and data on the use of information society services among the EU Member States. The second part of the article refers to the results obtained in the study PIAAC. The results, confirmed by the results of other studies, showed the impact of age and education level on the problem solving in technology-rich environments. Article concludes with suggestions for improving the current state of integration of all population groups in training programs in the field of digital skills.