The Effects of Changes in Passenger Habit with the Real-time Transit Information Service

Former research used the passengers’ behavior or surveys at particular times as its basis for evaluation of the bus information services (BIS). This research uses long duration bus user behavior data and survival analysis to determine if the BIS has significant influence on the possibility of passengers discontinued use of buses. In this paper the authors not only found the risk that passengers who used the real-time transit information discontinued use of buses was merely 32.9% of the risk for those who did not use real-time transit information service, but it also helped improve the duration in which passengers take a public transport system as their main transport means.