Improvement of workload estimation techniques in piloting tasks

The Modified Cooper-Harper (MCH) scale has been shown to be a sensitive indicator of workload in several different types of aircrew tasks. The MCH scale, which is a 10 point scale, and five newly devised scales were examined in two different aircraft simulator experiments in which pilot loading was treated as an independent variable. The five scales included a 15 point scale, computerized versions of the MCH and 15 point scales, a scale in which the decision tree was removed, and one in which a 15 point left-to-right format was used. The results indicate that while one of the new scales may be more sensitive in a given experiment, task dependency is a problem. The MCH scale on the other hand exhibits consistent sensitivity and remains the scale recommended for general use. The MCH scale results are consistent with earlier experiments also. The results of the rating scale experiments are presented and the questionnaire results which were directed at obtaining a better understanding of the reasons for the relative sensitivity of the MCH scale and its variations are described.