Acceptance and perceived effectiveness of biometrics and other airport security procedures.

Biometrics are automated methods of recognizing a person based on a physiological or behavioral characteristic – i.e., face, fingerprints, hand geometry, handwriting, iris, retinal, vein, and voice. Travelers are examined on their acceptance and perceived effectiveness of biometric technologies in airport security using the Technology Acceptance Model (TAM). Additional analysis is performed separately to check for possible moderating effects of respondents’ gender, age, education, income, and flying frequency. Findings suggest that some travelers perceive biometric technologies as both acceptable and effective in making travel safer. The results of this study also show very few effects of gender, age, education, income, and flying frequency on biometrics’ acceptance and perceived effectiveness.