Group-level effects of forgiveness: Group cohesiveness and collective action in social dilemmas

Forgiveness research has predominately focused on individual/relational outcomes such as well-being and closeness. Less research has examined group outcomes such as cohesiveness or collective action. Forgiveness studies have also emphasized the victim’s or transgressor’s perspective, neglecting the effects of forgiveness on ingroup members who have neither given nor received forgiveness. We theorize that forgiveness promotes collective action among ingroup members through group cohesiveness and that transgressors’ apologetic reactions impact this process. In a laboratory experiment, 229 students (175 females) were led to believe they were in a social dilemma with three others. Some participants witnessed group members forgive an apologetic, obstinate, or neutral defector, whereas others witnessed an unforgiving response. Forgiveness of apologetic and neutral defectors increased later cooperation among ingroup members. This effect was generally mediated by group cohesiveness. Our findings suggest that forgiveness can impact cooperation on a group level, providing a path to successful resolutions to collective action problems. Copyright © 2014 John Wiley & Sons, Ltd.