A Critical Appraisal of e-Governance Service with special reference to Rajasthan Land Records

Over the years, with influx of e-Governance movement in India, numerous ingenious initiatives have been conceptualized to strengthen ICT services in the country and to channelize the changes enabling technology to the last level. However, the gaps were always present and there is a dire need to have a case study on overall approach to identify and analyze the root-causes, and recommend steps for delivering seamless e- governance services in all parts of the country. It is monumentally important to have focus on establishing seamless e-governance models/modules across every nook and corner, to realize the goal of comprehensively integrated services across Government departments and service providers across their jurisdictions, preparing India for knowledge based future. The concept of reusable programs/tools/applications put together in the form of a common national repository for the App Store under e-governance, establishes the framework for products and services offered by the Government as part of the e-Governance. However, for its effective implementation there will be an essential need to offer flexibility to customize & configure applications as per the local requirements. Also, it must offer a forum for user feedback and quality control. Index Terms: ICT, E-Governance, GIGW, NLRMP, CLR, RoR, CSC.