Dissemination and Communication of Lessons Learned for Project-Based Business with the Applications of Information Technology: a Case Study with a British Manufacturer

Abstract Lessons learned is one of the most frequent practices associated with project management and knowledge management. With the recent development on a knowledge-based economy, and project-based work, organisations gather and store their lessons and knowledge gained from projects to avoid ‘reinventing the wheel’ in other projects and to improve their effectiveness and efficiency. They have also been seeking good learning mechanisms in place to disseminate knowledge and experience at the group and organisation levels, and to develop a procedure to support project-based learning. However business organisations have often failed to implement lessons and knowledge in their future projects. Therefore, this study is to conduct an in-depth case study in Siemens to gain a deeper understanding in the perception of the individuals on barriers and enablers of lessons learned.