Does Trust Matter

A context-specific trust such as organizational trust could underlie employee intention to cooperate more, regardless of individual differences in personality. This chapter sets out to investigate how employers could develop trust to augment employee cooperation via the provision of excessive extrinsic rewards. A two-stage laboratory scenario-based experiment (Study 2) is performed to explore whether employees who receive excessive extrinsic rewards will trust their organization more and as a result will be more willing to cooperate.