Artificial intelligence in supply chain management: A systematicliterature review
2021
This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM)
through a systematic review of the existing literature. To address the current scientific gap of AI in SCM, this
study aimed to determine the current and potential AI techniques that can enhance both the study and practice of
SCM. Gaps in the literature that need to be addressed through scientific research were also identified. More
specifically, the following four aspects were covered: (1) the most prevalent AI techniques in SCM; (2) the potential AI techniques for employment in SCM; (3) the current AI-improved SCM subfields; and (4) the subfields
that have high potential to be enhanced by AI. A specific set of inclusion and exclusion criteria are used to
identify and examine papers from four SCM fields: logistics, marketing, supply chain and production. This paper
provides insights through systematic analysis and synthesis.
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