Examining physical therapists’ training and intervention needs around workplace violence

ABSTRACTPhysical therapists (PTs) are an occupational group vulnerable to workplace violence, with reported rates of assault against them ranging from 14 to 51%. PTs are often unprepared to deal with such incidents. Few research studies have investigated this occupational group’s experiences with violence and related training and support needs. We examined PTs’ perceived training and support needs around incidents of workplace violence, and checked for differences in perceived needs as a function of setting and level of PT experience. We conducted interviews with 91 licensed, full-time PTs practicing in 17 states in the US. Interview transcripts were coded using content analysis to identify themes of recommendations. Recommendations revolved around: organizational support; strategies, skills, and attitudes; and coping with incidents. The nine more specific themes of recommendations falling under these categories were consistent regardless of PTs’ setting or level of experience.