PROCESOS DRV: LA TOMA DE DECISIONES COMO ENTRENAMIENTO PARA EQUIPOS DE TRABAJO (DRV PROCESSES: DECISION-MAKING AS TRAINING FOR WORK TEAMS)

This paper presents a method designed to facilitate group decision making. The proposal relies on tools of the Multiattribute Utility Theory combined with Statistics. The article contains a review of contributions to the problem of multiple decision makers and a reflection on the characteristics and requirements of group practices. It describes the conceptual foundations of the method and it also identifies and explains the steps needed for implementation. The method is exemplified with the training of a team responsible for the development of a preventive maintenance system. In this and other experiences, the proposal was motivating, with good level of achievements and extensive collaboration of the participants. This contribution differs from others because it considers the decision making process as an interesting possibility for group training and therefore gears its strategy to enable knowledge exchange, strengthen leadership, improve internal cohesion and foster commitment to the adopted decision.