Rapid redesign & effect on clinical workload of a supra-regional burns & plastic surgery service during the COVID-19 pandemic

Summary Introduction In March 2020, South Wales experienced the most significant COVID-19 outbreak in the UK outside of London. We share our experience of the rapid redesign and subsequent change in activity in one of the busiest supra-regional burns and plastic surgery services in the UK. Methods A time matched retrospective service evaluation was completed for a seven week “COVID-19” study period and the equivalent weeks in 2018 and 2019. The primary aim was to evaluate plastic surgery theatre use, and evaluate the impact of service redesign. Comparison between study periods was tested for statistical significance using two-tailed t-tests. Results Operation numbers reduced by 64% and total operating time by 70%. General anaesthetic cases reduced from 41% to 7% (p Conclusion Rapid development of COVID-19 SOPs minimised inpatient admissions. There was a significant decrease in operating, whilst maintaining emergency & cancer surgery. Our ringfenced local anaesthetic Plastic Surgery Treatment Centre was essential in delivering a service. COVID-19 acted as a catalyst for service innovations and the uptake of activities such as telemedicine, virtual MDTs and online webinars. Our experiences support the need for a core burns and plastic service during a pandemic, and show that the service can be effectively redesigned at speed.