Effectiveness of hierarchical, diversified soft skills training in clinical nursing training.

OBJECTIVE To explore the application effects of hierarchical, diversified soft skills training in clinical nursing training. METHODS This is a prospective study. There involved a total of 124 nurses who participated in the training in our hospital. The participants were randomly allocated to the study group and the control group, with 62 nurses in each group. Study group received hierarchical, diversified nursing soft skills training and control group received conventional nursing training only. The core competence, knowledge, operation skills and clinical competence of nurses in the two groups before and after training were measured and compared, and the satisfaction of doctors and patients in the two groups after training were observed. RESULTS The scores of education and consultation, professional development, legal and ethical practice, interpersonal relationship, leadership, clinical nursing and critical thinking were compared between the two groups before the training (P>0.05). After the training, however, the scores of abovementioned items in the two groups were higher than those before treatment, and compared with the control group, the scores in the study group were significantly higher (P 0.05). After training, the scores of those items of nurses in the two groups were higher than those before treatment. Compared with the control group, the scores of theory, operation skills and clinical competence of nurses in the study group were significantly higher (P<0.05). Moreover, the study group showed significant higher satisfaction of doctors and patients (P<0.05). CONCLUSION Hierarchical, diversified soft skills training in clinical nursing training program obtained better outcomes in the core competence, knowledge, operation skills and clinical competence of nursing staff, and promoted the satisfaction of doctors and patients, which can be utilized for clinical practice.