Speech Functions of Doctors and Patients on Medical Consultation Process
2018
This study was aimed to analyzed is course structures
which focus on speech functions and reason forthe use of speech
functions between doctors and patient sin a clinic. This study was
conducted by using descriptive qualitative research. The data
was words, phrases, and sentences which uttered by doctors and
patients and writing all non verbal linguistic that doctors and
patients do on medical consultation process. The data was
analyzed based on Fairclough theory (2004). The result of
analysis found that there were 4 speech functions used by doctorpatient interactions on medical consultation namely statement(S) ,question(Q) ,offer(O) ,and demand(D). It is realized linguistically intermof speech function in response statement to question followed by question. In this case, question does not replied by answer, but question replied by question. The researc her found the different case of conversation and it does not ful fill the system or conversation structure theory. It was because the
social context and situation of medical consultation that include to language style of doctors and patients. The factors of the discourse structures realized by doctors patients were age, social class and education, and time pressure. Even the patients have high education butit does not mean the patient active to do the conversation with the doctor.
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