Behavioral drivers of EIS failure
2010
We argue that the sustained successful operation of an ES is determined by, and is dependent on,
multiple organizational stakeholders. The single greatest organizational barrier to EIS success and
achieving widespread organizational benefits can be attributed to the way in which different subcultures
treat data critical to EIS operation. Building on Lee & Strong’s (2004) data roles we
incorporate Schien’s (1996) cultural framework along with DeLone and McLean’s (2003) dimensions
of IS success, unpacking the underlying drivers of behaviors as they relate to EIS data. Further, we
explain the origins of data based conflict resulting in poor EIS data utilization.
Keywords:
- Correction
- Source
- Cite
- Save
- Machine Reading By IdeaReader
0
References
0
Citations
NaN
KQI