Satisfacción laboral y síndrome de burnout en profesionales de un servicio de urgencias
2019
espanolObjetivo: Conocer el nivel de satisfaccion laboral de los profesionales del servicio de urgencias y el nivel de desgaste profesional. Diseno: transversal. Metodologia: Encuestas a trabajadores del servicio de urgencias estudiando variables sociodemograficas y laborales. Cues-tionarios: incentivos laborales, satisfaccion general y desgaste profesional (MBI). Resultados: Respondieron el 71,4%. La puntuacion media de satisfaccion laboral fue de 6,98 y de 68,26 en la escala de satisfaccion general. Observamos correlacion entre agotamiento emocional del MBI y antiguedad, con puntuaciones mas altas en los profesionales con mas antiguedad (p=0,024), y una relacion inversa entre realizacion personal y antiguedad (p=0,024). Tambien una relacion inversa entre agotamiento emocional y optimismo (p=0,023), y una relacion positiva con realizacion personal (p=0,018). La satisfaccion laboral y el MBI se asociaron de forma significativa (p EnglishObjective: To know the job satisfaction level of emergency department professionals in an emergency department and their level of emo-tional exhaustion. Design: Cross-sectional study. Methods: Questionnaires completed by workers of the emergency department to study their sociodemographic and job variables. Questionnaires: work incentives, general satisfaction and job burnout (MBI). Results: 71,4% responded to the survey. The average punctuation of job satisfaction was 6,98 and 68,26 in the general satisfaction scale. We found correlation between emotional exhaustion of MBI and seniority, with better punctuations in professionals with more seniority (p=0,024), and an inverse relation between personal accomplishment and seniority (p=0,024). Also, an inverse relation between emotional exhaus-tion and optimism (p=0,023), and a positive relation with personal accomplishment (p=0,018). Job satisfaction and MBI were associated in a significative way (p
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