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Chapter 5 Hotel Employees’ Use of Smartphones and Performance: Reflective–Formative Estimation Approach
Chapter 5 Hotel Employees’ Use of Smartphones and Performance: Reflective–Formative Estimation Approach
2018
Minwoo Lee
Kawon Kim
Kyung-Young Lee
Jung Hwa Hong
Keywords:
Formative assessment
Knowledge management
Business
Psychology
Correction
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