The organization of defense of patients rights in the system of mandatory medical insurance

: The transition of Russian economy to the market relationship demanded the corresponding alterations in the organization of the population social defence system. The mandatory medical insurance is one of its important components. On the basis of data of the monitoring of defence of rights of insured in the system of mandatory medical insurance in Arkhangelskaya Oblast from 1998 to 2006 a significant increase of complaints of citizen was established. Among major reasons--unlawful actions of medical personnel during execution of their professional duties. It gives evidence of increased legal competence of population. The characteristic of complaints of insured is given according type, reasons and financial consequences for public health institutions. The main factors promoting the optimization of actual system of defense of right of insured citizen are considered.