Research on Virtual Cell Scheduling Considering Manager’s and Customer’s Satisfaction

The uncertain factors lead to the fuzziness of processing time, completion time and due date. Advance or delay will affect the satisfaction of manager and customer. This is very detrimental to the production schedule. Six-point fuzzy number expresses the processing time and completion time. Trapezoid fuzzy number expresses the due date. Based on membership degree, manager’s satisfaction of completion and customer’s satisfaction of due date are defined. Virtual cell scheduling model is built with the goal of maximizing manager’s average completion satisfaction and customer’s average delivery satisfaction respectively. A stable measure is presented to evaluate optimal scheme. Finally, an example is used to verify that the model can obtain a better stability.