Study Factors of Higher Educational Institution’s Service Quality on Student Satisfaction In Haryana

This study is primary data-based research work and an attempt has been madetodetermine factors of higher educational institution’s service qualityimpact student satisfaction in Haryana. Data has been collected with the help of designed questionnairefrom various higher educational institutesof Haryana. Exploratory Factor analysis is applied for data analysis by IBM SPSS 20 to ascertain the determinants of higher educational institutions’ service quality.