Causes and prevention of symptom complaints in office buildings

Purpose – The goal of this project was to develop practical strategies for preventing building‐related symptoms in office buildings, based on the experience of those who investigate buildings with health complaints, and suitable for use by those who own, lease, or manage office space.Design/methodology/approach – Ideas from six experienced building investigators on primary causes and key prevention strategies were gathered and prioritized through consensus and voting in a structured, multi‐day workshop.Findings – IEQ investigators from diverse climatic regions agreed on the most important problems causing symptom complaints in office buildings, and the key strategies for prevention. The top ranked problems identified were, in priority order: excessive building moisture, inadequate outdoor air, excessive dust, pollutant gases and odors, inadequate thermal control, and inadequate attention by management to indoor environments. The highest priority recommended prevention strategies for building‐related sympt...