Comparison of job satisfaction among eight health care professions in private (non-government) settings.
2012
Background: A comparison of the job satisfaction of health care
professionals has not been well studied in Malaysia. This study aimed
to compare the job satisfaction level among 8 groups of health care
professionals in private settings, using the Job Satisfaction Survey
(JSS). Methods: A total of 81 health care professionals, including
nurses, physiotherapists, occupational therapists, medical laboratory
technologists, dieticians, medical imaging practitioners, environmental
health officers, and optometrists in private (non-government) settings
in the Klang Valley, were interviewed using the Job Satisfaction Survey
scale invented by Dr Paul E Spector. Their job satisfaction scores were
calculated and determined. Results: In the demographic data, the
majority of the subjects were 20–30 years old (81.5%), were
female (72.8%), had a basic degree (98.8%), were single (64.2%), and
had 1–5 years of working experience (83.9%). A
Kruskal–Wallis analysis showed significant differences (P
<0.05) in promotion, supervision, operating conditions, co-workers,
nature of the work, and communication, but there were no significant
differences (P > 0.05) in pay, fringe benefits, and contingent
rewards in JSS score among the 8 health care professions. The Friedman
Test showed a significant difference of overall JSS scores (χ2 =
526.418, P <0.001) among the 8 health care professions. Conclusion:
The overall job satisfaction levels are different among health care
professionals in private settings, especially regarding promotion,
supervision, operating conditions, co-workers, the nature of the work,
and communication.
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