Manipulating and Measuring Model Interpretability

Despite a growing body of research focused on creating interpretable machine learning methods, there have been few empirical studies verifying whether interpretable methods achieve their intended effects on end users. We present a framework for assessing the effects of model interpretability on users via pre-registered experiments in which participants are shown functionally identical models that vary in factors thought to influence interpretability. Using this framework, we ran a sequence of large-scale randomized experiments, varying two putative drivers of interpretability: the number of features and the model transparency (clear or black-box). We measured how these factors impact trust in model predictions, the ability to simulate a model, and the ability to detect a model's mistakes. We found that participants who were shown a clear model with a small number of features were better able to simulate the model's predictions. However, we found no difference in multiple measures of trust and found that clear models did not improve the ability to correct mistakes. These findings suggest that interpretability research could benefit from more emphasis on empirically verifying that interpretable models achieve all their intended effects.