The Referral Coordination Team: A Redesign of Specialty Care to Enhance Service Delivery and Value in Sleep Medicine

Lucas M. Donovan,Brian N. Palen,Laurie A. Fernandes,Melanie D. Whittington,William J. Feser,Richard Blankenhorn,Elise Gunzburger,Gary K. Grunwald,Justina Gamache,Joshua M. Liao,Susan Kirsh,David H. Au

The Referral Coordination Team: A Redesign of Specialty Care to Enhance Service Delivery and Value in Sleep Medicine

2021

Lucas M. Donovan
Brian N. Palen
Laurie A. Fernandes
Melanie D. Whittington
William J. Feser
Richard Blankenhorn
Elise Gunzburger
Gary K. Grunwald
Justina Gamache
Joshua M. Liao
Susan Kirsh
David H. Au

The VA Puget Sound Health Care System organized an integrated referral coordination team and saw improved timeliness of appointments, greater patient satisfaction, and reduced specialist time devot...

Keywords:

Health care
Patient satisfaction
Medicine
Sleep medicine
Medical emergency
Referral
Specialty
Service delivery framework

Correction
Source
Cite
Save
Machine Reading By IdeaReader

References

Citations