The Bank's learning agenda : an evaluation of the Bank staff training program - FY99

Learning and professional excellence are of great importance for the institutional sustainability of the World Bank in the current revolution on globalization. The Bank has thus invested considerable resources in staff learning and professional excellence. This investment has to be carefully planned and evaluated to ensure that the learning programs are relevant, appropriate, effective and likely to impact on the performance and productivity of Bank staff on a sustainable basis. The World Bank Institute (WBI) works in partnership with the networks and non-network operational and policy support training groups to plan and carry out the learning agenda. It does this under the governance of the Knowledge Learning Council (KLC). One of the functions of the KLC is the evaluation of the learning programs. The training programs selected for the FY99 evaluation were: (i) the Professional and Technical (PT) training programs of the networks of the Operational Core Services (OCS), and the non-networks; (ii) the Administrative and Client Support (ACS) training program; and (iii) the new staff orientation program.