Improving the quality of reproductive health care: How much does it cost?

Quality care for clients should be the focus of a family planning and reproductive health program. But can programs afford it? There is no simple answer. The multiple dimensions of quality of care make it more difficult to identify and measure affordable improvements in service delivery. Calculating program costs is challenging and different methods of determining costs can lead to widely varying estimates. The critical elements of a quality service may vary from program to program— and from one perspective to another. Determining how much quality costs is a challenge but it is both possible and important for programs’ sustainability. (excerpt)