10 Minute consultation: Mastering management language syndrome

### What you need to know A 51 year old hospital doctor has been referred to your occupational health clinic. Since a service reorganisation within his local hospital trust, he has been uttering strings of unintelligible jargon such as “paradigm shift,” “granularity,” and “solution focused” punctuated by three letter acronyms such as CCGs, STPs, and ACOs and ending discussions with “What does good look like?” A diagnosis of management language syndrome (MLS) …