Human resource management in virtual organizations

CONTENTS: PART I: INTRODUCTION. Robert L. Heneman, The Ohio State University. PART II: STRATEGY. Defining Virtual Organizations and Implications for Human Resource Management. David B. Greenberger and Monica Wang, Ohio State University. HR Strategy in Virtual Organizations. Marc Wallace and Fred Crandall, Center for Workforce Effectiveness. Outsourcing Human Resources. Brian Klaas, University of South Carolina. Role of HR Professional in Virtual Organizations. Dave Ulrich and Dick Beatty, University of Michigan. Virtual HR Departments. Scott Snell, Pennsylvania State University. PART III: PROCESS. Job Analysis and Competency Assessment. Kathy DeCaprio, Microsoft. Recruitment and Bill Mobley, Personnel Decision International. Selection, Jill Ellingson, Ohio State University. Training and Development. Ray Noe, Ohio State University. Performance Management. Jan Cleveland, Pennsylvania State University. Compensation. Robert L. Heneman and Judy Tansky, The Ohio State University. Negotiations. Roy Lewicki, Ohio State University. PART IV: CASES. AT&T/Bank One/IBM Virtual Organization. David Greenberger, Ohio State University and Glenn Swift, Bank One. Ericsson Cellular. Zhong-Ming Wang, Zhejiang University, China. SONY. Mark Wallace and Fred Crandall, Center for Workforce Effectiveness. PART V: SUMMARY AND CONCLUSIONS. Robert L. Heneman, The Ohio State University.