Trabalhadores de enfermagem em oncologia pediátrica : o uso de estratégias defensivas no trabalho

Abstract Objective: To describe defensive strategies used by nursing workers in pediatric oncology towards suffering at work. Methodology: A qualitative, exploratory and descriptive study was carried out in 2013 with 20 nursing workers of pediatric oncology at a teaching hospital. The techniques of non-participant observation and focus group were used to produce the data, which were submitted to thematic analysis. Results: Some of the individual strategies identified were conformity, distancing from the experience with children, rationalization, and refuge in pleasurable moments. Furthermore, group strategies were pointed out, such as speaking and listening, coming together as a work group, redefining suffering, and the search for a new meaning in life. Conclusions: Spaces for speaking and listening can enable the sharing of experiences of suffering, helping workers to recognize defensive strategies and strengthen resistance actions.