SCM 성공요인이 프로세스 혁신과 경영성과에 미치는 영향

This study is an empirical study on the relationships among success factors of SCM(information management, organizational support, partnership), process innovation, and business performance. In particular, the mediating effect of process innovation on the relationship between success factors of SCM and business performance is empirically analysed to find causes and impacts among these variables. In order to achieve the goals of this study, research models were proposed, and hypothesis were drawn and tested on the basis of previous studies. The proposed research model is that success factors of SCM have effects on business performance and process innovation has mediating effects on this process. A survey was conducted on the employees working in manufacturing companies which are applying SCM at Ulsan city. The survey questionnaires were sent to 300 people and 206 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of SCM(information management, organizational support, partnership) and process innovation. Second, there was also a positive relationship between process innovation and business performance. Third, there were also positive relationships between critical success factors of SCM(information management, organizational support, partnership) and business performance. Finally, process innovation had partial mediating effects on the relationship between critical success factors of SCM(information management, organizational support, partnership) and business performance.