Recognizing key determinants of the position of middle management in a telecommunications company

The complexity of the telecommunications industry determines the management organization complexity of a telecommunications company. In complex business environment the company management is expected to achieve profit and growth. To achieve given goals, the management needs to make tough business decisions in all segments of business, the middle management being especially vulnerable. The goal of this paper is to identify, examine and evaluate the key external and internal determinants of the position of middle management in a company. The research focused on the effects of recession and technology as the external determinants, and computerization and reorganization as the internal determinants that significantly determine the position of middle management in a telecommunications company.