Experience of Radio Taxis in Algeria

The objective of this study was to evaluate the current position of radio taxis in the urban transport sector in Algeria, its operation, its relevance and its limitations. The methodology adopted is mainly based on questionnaires to know the viewpoints of drivers and users of radio taxis as regarding this new form of urban transportation in the city of Batna. The work was conducted from May to July 2011. The results obtained showed that the service offered by taxis is confused with the one of the radio taxi because of their mode of operation which is based on the free spins rather than the use of the phone. In this context, strengthening the role of radio taxis requires the launching of marketing campaigns to raise awareness and information to promote the benefits of radio taxis on the one hand and the improvement of conditions in which they activate on the other hand.