A framework of quality management practices for Indian service SMEs

Rana Basu,Prabha Bhola,Manik Chandra Das

A framework of quality management practices for Indian service SMEs

2020

Rana Basu
Prabha Bhola
Manik Chandra Das

AbstractThis study adopts two-stage methodology by capturing the present implementation level of quality management (QM) practices and developed a framework as suggestive ranking by deploying fuzzy...

Keywords:

Multiple-criteria decision analysis
Process management
Fuzzy logic
Quality management
Ranking
Computer science

Correction
Source
Cite
Save
Machine Reading By IdeaReader

References

Citations