MAĞAZA ATMOSFERİ VE MÜZİĞİN TÜKETİCİLERİN SATIN ALMA DAVRANIŞLARINA ETKİLERİNE YÖNELİK BİR LİTERATÜR ARAŞTIRMASI

The concepts of store atmosphere and in-store music are becoming increasingly important for the retail sector that is trying to keep up with the rapidly changing consumption behaviors. Because, researches highlight that both concepts affect purchase behaviors of the consumers. In this study, a comprehensive literature review on the effects of in-store atmosphere and background music services on consumer behavior has been conducted. As the effects of in-store music services on consumers in terms of genre, rhythm, tempo and vocals are examined in details, it is concluded that music has positive effects on purchasing behavior of consumers.