Optimization of the Public Home-Care System: a New Model

The article is devoted to the new model for the optimization of the home care system based on modern organization and information technologies. The article includes the results of the motion and time study of social workers proving the ineffectiveness and disproportionality of existing home care system. The article includes the description of an experiment in the introduction of the modern electronic, communicative and logistic technologies for food delivery. The experiment allows raising the quality of home care, reducing motion and time expenses and malversations, sparing more social workers for other in-demand social services. The given article is dedicated to a new model of the home-care system optimization, based on modern organizational and informational technologies. Here, we present the results of researching of time- and labor-inputs of social workers, which prove that the existing home-care system is inefficient and disproportional. The article includes a description of the experiment on the implementation of modern electronic, communicative and logistic technologies of products delivery. The experiment let us improve the quality of the home-care service, decrease the labor-costs and malversations, disengage a part of the social employers to fulfill some other in-