HEALTH SERVICES QUALITY PROVIDED IN PRIMARY HEALTH CARE AR-EAS OF THE MUNICIPALITY OF PATRAS. PATIENT EXPECTATIONS AND EXPERIENCES

Introduction: The quality of the health services provided is a very important factor for a health system.Purpose: The purpose of this diploma thesis was to illustrate the degree of patient’s satisfaction with the provided health services in Primary Health Care Structures of the Municipality of Patras. Material and Method: The results of the survey came from patients who visited the Health Centers