Effect of perceived transformational leadership on organization citizenship behavior: Moderating role of emotional intelligence

An organization’s workforce is its priceless asset. To utilize those assets valuably, it is important that they feel themselves a part of their organization. This concept is known as Organization Citizenship Behavior. It is a discretionary behavior which is outside an individual’s job description; however, it enhances organizational effectiveness. Organizational Citizenship Behavior represents the actions which employees perform with their free-will. PTL is one of the factors which can influence the OCB. PTL plays a significant role in an organization as transformational leader can motivate employees to exhibit good citizenship behavior. Transformational leadership brings a positive change in their followers. Transformational leaders are more likely to inspire these follower employees to exhibit a courteous and sporting behavior e.g., respecting rights of others and sharing resources (Mackenzie et al., 1991). So, there appears a genuine requirement of transformational leaders who may increase organizational effectiveness.