Effect of perceived transformational leadership on organization citizenship behavior: Moderating role of emotional intelligence
2014
An organization’s workforce is its priceless asset. To
utilize those assets valuably, it is important that they
feel themselves a part of their organization. This concept is known as Organization Citizenship Behavior.
It is a discretionary behavior which is outside an
individual’s job description; however, it enhances organizational effectiveness. Organizational Citizenship
Behavior represents the actions which employees perform with their free-will. PTL is one of the factors
which can influence the OCB. PTL plays a significant
role in an organization as transformational leader can
motivate employees to exhibit good citizenship behavior. Transformational leadership brings a positive
change in their followers. Transformational leaders
are more likely to inspire these follower employees to
exhibit a courteous and sporting behavior e.g., respecting rights of others and sharing resources (Mackenzie
et al., 1991). So, there appears a genuine requirement of transformational leaders who may increase
organizational effectiveness.
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